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  • Oliviero Beha

    La tua scheda telefonica ? scaduta?

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    ORA TELECOM RIPAGA IL CREDITO NON UTILIZZATO Attenzione: le schede prepagate della Telecom che si usano per chiamare dai telefoni pubblici hanno un termine di scadenza. La data ? scritta in caratteri piccoli, in basso a destra. Fino ad oggi chi non aveva utilizzato tutto il credito entro la data di scadenza perdeva i suoi soldi. Almeno cos? si legge nel sito Telecom www.187.it secondo il quale ?Telecom Italia provvede alla sostituzione o al rimborso delle schede scadute, se riconsegnate integre (mai utilizzate) entro i tre mesi successivi alla scadenza?. Nel corso della puntata di Radio a Colori del 16 febbraio l?ingegner Ing. Elio Iadevaia, responsabile del servizio telefonia pubblica di Telecom Italia, rispondendo alle proteste di due ascoltatori, ha per? annunciato una importante novit?: Telecom Italia rimborser? anche il credito residuo delle schede telefoniche usate a patto che queste vengano inviate alla Telecom entro tre mesi dalla data di scadenza.

    Per comodit? commerciale, ha affermato Iadevaia, il cliente otterr? una nuova scheda di valore pari a quella originariamente acquistata.
    Gli utenti possessori di schede telefoniche parzialmente utilizzate e scadute il 31 dicembre del 2003, hanno, dunque, ancora sei settimane per chiedere il rimborso del credito residuo.
    Per chiedere il rimborso i clienti dovranno inviare la scheda scaduta all?Ufficio di Assistenza Post Vendita della Telefonia Pubblica competente per territorio, il cui indirizzo pu? essere chiesto al numero verde Telecom: 800.134.134.

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