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  • Oliviero Beha

    709: i rimborsi arrivano

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    E'passato quasi un anno Volevo ringraziarvi perch? ho ricevuto il rimborso dalla Telecom per i numeri 709. Anche se ? passato quasi un anno, la questione si ? risolta in maniera positiva.

    Quando ho ricevuto l’assegno non credevo ai miei occhi.
    Grazie tante
    BehaBlog ringrazia Massimo Taschetta
    Soddisfatto e rimborsato
    Vorrei comunicare la positiva conclusione della vicenda che mi riguarda. Dopo aver ricevuto ad aprile 2003 un conto telefonico TELECOM con l’addebito di oltre ? 240 per due chiamate ai numeri 709, chiamate ovviamente mai effettuate, anche dietro le indicazioni fornite da questo sito ho inoltrato ai primi di luglio 2003 richiesta di rimborso della somma ingiustamente addebitata, allegando denuncia alla Polizia Postale. In questi mesi ho contattato TELECOM varie voltre (5 o 6) per chiedere notizie del rimborso, ricevendo informazioni a volta contrastanti o vaghe, e atteggiamenti pi? o meno (s)cortesi.
    Con l’ultima telefonata al 187, fatta circa due mesi fa, ho ricevuto conferma, in verit? anche in modo esauriente e cortese da parte dell’operatrice, che la mia pratica era stata “lavorata” e che, con tempi che non mi hanno saputo quantificare, il rimborso sarebbe stato inoltrato da societ? incaricata da TELECOM ITALIA.
    Cosa che ? avvenuta in data di ieri 19 aprile 2004, con l’arrivo di corrispondente assegno presso il mio domicilio.
    Posso dichiararmi nel complesso moderatamente ma sinceramente soddisfatto dell’esito di questa spiacevole vicenda.
    BehaBlog ringrazia Massimo Tosti

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